Legal notice
Legal Notice
Last updated: 29 June 2026
Trade name: CLORVAE
Registered business name: Clorvae
Owner: Kevin Zola
Chamber of Commerce number: 42061601
Website: www.clorvae.com
E-mail: support@clorvae.com
CLORVAE is a Netherlands-based online store offering home lighting and consumer electronics products through www.clorvae.com. Our products are selected for modern living spaces, with a focus on soft ambient lighting, practical installation and everyday usability.
Business address
CLORVAE is currently in the process of updating its official business address. Until this update has been completed, customers can contact us directly at support@clorvae.com for order-related, privacy-related, return-related or legal inquiries.
Customer contact
For questions about orders, products, shipping, delivery, returns, refunds, complaints or legal notices, customers can contact us by e-mail at support@clorvae.com.
Please include your order number when contacting us about an existing order. This allows us to review your request faster and provide the correct support.
We aim to respond to customer inquiries within 24–48 hours on business days.
Orders and product information
CLORVAE sells products directly to consumers through its online store. Product information, prices, availability, shipping details, delivery estimates, return conditions and refund information are displayed on the relevant product pages and policy pages.
Although we aim to keep all information on our website accurate and up to date, minor differences in product appearance, lighting, color, dimensions or packaging may occur. Product images are used to present the product as clearly as possible, but the final product may vary slightly depending on screen settings, production batch or supplier updates.
Shipping, returns and refunds
Shipping information is described in our Shipping Policy. Return and refund conditions are described in our Refund Policy. These policies form part of the customer information available on www.clorvae.com.
Complaints
If you have a complaint about a product, order, delivery or service experience, please contact us at support@clorvae.com. We will review your complaint and aim to provide a clear response within a reasonable timeframe.
Intellectual property
All content on www.clorvae.com, including but not limited to the CLORVAE name, product names, text, images, layout, graphics, design elements and visual materials, is owned by CLORVAE or used with permission from relevant rights holders.
It is not permitted to copy, reproduce, distribute, modify or use website content for commercial purposes without prior written permission from CLORVAE.
Governing law
This Legal Notice and the use of www.clorvae.com are governed by the laws of the Netherlands. Any disputes will be handled in accordance with applicable Dutch and European consumer protection laws.
Contact
CLORVAE
E-mail: support@clorvae.com
Website: www.clorvae.com